Privacy Policy

Updated Privacy Policy

This update of our privacy policy was published on 01.10.2023 by Redot, referred to hereinafter as Redot e.U. Although it may not apply directly to us, our updated policy reflects our commitment to comply with the standards of the EU General Data Protection Regulation (GDPR) regarding information collected through our website https://redot.io and any associated subdomains we may use from time to time. By using our website, you agree to this policy. If you are not satisfied with our privacy policy or do not agree, you should not use our website.

Definitions

- Non-Personal Information (NPI): Automatically collected information when accessing our website with a web browser that is not personally identifiable.

- Personally Identifiable Information (PII): Non-public information that can identify you, collected to offer you our service. This includes name, address, email, location data, online identifiers, etc.

Our Commitment to Your Privacy

Our privacy policy clarifies which PII we may collect, how we handle it, your rights regarding the collected PII, and how you can limit our use. We do not sell or pass on information collected through our website to third parties, except as stated herein.

Redot places great importance on the security and privacy of our customers. We value your privacy and strive to provide a safe online experience.

Information We Collect

- Information Provided by You: We collect data when you inquire about our services, interact with our website forms/bots or representatives, request materials, schedule a call, or provide data voluntarily. This may include contact information, services of interest to you, company information, etc.

- Automatically Collected Information: This includes data collected when interacting with our website, such as cookies, URL, IP address, browser type, etc.

Cookies

Like many other websites, we use cookies. These help identify visited website areas, improve your online experience, and personalize displayed content.

Google Analytics

Our website uses Google Analytics to gain insights into site usage. Although it collects data such as IP addresses during your visit, it does not store personal identifiers. The use and data sharing of Google Analytics are subject to their terms of use. You can opt-out by disabling cookies.

"Do Not Track" Settings

Some browsers enable "Do Not Track" requests. Although our website does not recognize these requests, this in no other way affects our compliance with our privacy policy.

How We Use Your Information

- Provision of Services and Products & Fulfillment of Contractual Obligations: Your PII helps us provide the services you want and fulfill our contractual obligations to you. For example:

- Verification of your identity for security reasons.

- Recommendation of products or services.

- Provision of our services that may involve sharing your PII with third parties such as payment gateways or hosting platforms to improve your experience. These third parties are strictly obliged to protect your data.

- Personalization and improvement of our service offerings.

- Consent-Based Information Processing: Certain interactions such as browsing our website or requesting information are considered your consent to process PII. We always strive to obtain clear consent for such actions, for example:

- When you opt for cookies.

- When you sign up for our newsletters.

- Mandatory Legal Disclosures: In certain circumstances, legal obligations may force us to disclose your PII:

- Compliance with legal processes or subpoenas.

- Assistance to government agencies.

- Enforcement of our business terms.

- Protection of our rights and property.

- Other Legitimate Interests: We may process your data if it aligns with legitimate interests for you and us. This only occurs after assessing the necessity and potential impact on you. For example:

- Marketing campaigns.

- Business operations such as research and analysis.

- Handling of customer complaints.

- Business risk management.

- Re-Marketing Practices: Our re-marketing strategies might place cookies on your device to show you our ads on other platforms if you have consented to the use of cookies.

- Business Transitions: In the event of a merger or acquisition of our company, your PII could be transferred to the new entity. They will protect your PII according to this privacy policy. However, you have the option to opt-out if their privacy standards change significantly.

Managing Your Personal Data with Us

- Access to Your Data: To view certain personal data we have collected about you, simply log in to your account on our website. For a comprehensive overview of all your data stored with us, you can make a request either through the contact information provided at the end of this policy or through a special tool on our website if available. Upon receiving your request, we will inform you of the expected timeframe for data delivery and any applicable fees.

- **Editing or Deleting

Your Data**: If you wish to make changes or completely remove your PII from our records, you can contact us using the provided contact information or use a special tool on our website. It's important to note that such measures could affect the services we offer you.

- Authentication of Your Requests: Whenever we receive requests regarding access, editing, or deletion of personal data, we ensure first to verify the identity of the requester. This is an essential step to protect your information from unauthorized access or changes.

How Long Do We Store Your Data?

Your PII is stored with us only as long as necessary:

- To provide you with the requested services/products or fulfill our contractual obligations.

- To ensure a consistent and improved experience for returning website visitors.

- To comply with legal obligations, including deadlines set by tax authorities.

- To assert or defend against claims in legal or regulatory scenarios.

Our Commitment to Cybersecurity

- Website Security: Our website is provided by HubSpot. HubSpot is known for its strict security standards as evidenced by its SOC 2 Type I report, which demonstrates its commitment to maintaining the confidentiality, security, and availability of customer data. Furthermore, their public SOC 3 report continues to confirm HubSpot's dedication to the high standards set by the Trust Service Principles (TSPs). You can learn more about HubSpot's security measures on their official website or by contacting their representatives.

- Communication and Data Storage Security: Our trusted partner Redot uses Google's G-Suite for email, calendar, and data storage services. Google's G-Suite is known for its robust cybersecurity measures, supported by independent third-party audits, including ISO 27001, ISO27017, and SOC 3. For a deeper understanding of G-Suite's security protocols, we recommend reviewing their official documentation and guidelines.

Overview of the Privacy Policy

- Acceptance of Risk: When using this website, the risk associated with the transmission of your data, including possible data corruption, unauthorized access, and any interruptions in accessing our website, lies solely with you. Kuno Creative assumes no responsibility and is not liable for direct, indirect, or consequential damages or penalties that may arise from your use of this website or related materials.

- Protection of Children's Privacy: We strictly adhere to the guidelines of the Children's Online Privacy Protection Act (COPPA). Although our website is not specifically designed for individuals under 18 years old, we are aware that a child might attempt to access our website. We consciously avoid collecting PII from children. If you are a parent and suspect that your child might use our website, please contact us. Before we take any action, such as removing information, we may require proof of identity. If we determine that a child has accessed our website, we ensure that their data is promptly deleted, not used in any way, and not shared with third parties. We do not verify the age of our users and are not obligated to do so. Children should always have parental consent before using our website.

- Our Stance on Emails: In accordance with the CAN-SPAM Act, you always have the option to unsubscribe from our email communications. We promise not to sell, rent, or pass on your email address without your explicit consent, except in scenarios such as a business sale or transfer.

- Links to External Websites: Our website may lead you to other websites. It is important to note that we do not manage these pages, and they do not adhere to our privacy policy. We recommend reviewing their respective privacy policies. Interacting with these websites is at your own discretion and risk. We assume no responsibility for any third-party website linked to ours.

- To Our Services and Third-Party Websites: Although we often provide content recommendations for clients through third-party platforms, Kuno Creative neither hosts nor controls the content or operation of a client's website. We do not design or enforce the privacy policies of our clients and do not review their legal compliance. We are not responsible for how our clients collect and use personal information on their websites or through our marketing services.

Changes to This Privacy Policy

We reserve the right to change our privacy policy as needed. Any changes will be clearly displayed on our website to ensure that our users and customers are well informed. Your continued use of our website or our offers following any changes indicates your acknowledgment and acceptance of the revised policy.

Addressing Privacy Concerns

For questions or concerns regarding our privacy policy, please contact us: office@redot.io